Get Advice

Alkhemy is a social impact company that work with organisation, like us, that represent or engage students. Like us they aim to empower true student voice and provide services such as advice and guidance. We have partnered with them so that they can provide you with accessible, independent and impartial advice on our behalf.

Our collaboration with Alkhemy aims to empower you, our students, to navigate complex academic regulations and processes with confidence. Their experienced team will provide guidance on a range of topics under our academic policies, including; academic misconduct, extenuating circumstances, academic appeals, breaking in learning, and more.

Alan is an experienced adviser with 15 years in Higher Education and a further 13 years working in solicitors’ offices, local authorities, and the Citizens Advice Bureau. He brings extensive knowledge of student support, legal, and advocacy work, and is dedicated to helping others navigate complex issues.

Ali has worked in UK higher education for over 15 years across a range of roles in student engagement and welfare. He has a strong background in academic advising, university regulations and analysing emerging trends, and has supported students through disciplinaries, complaints, and fitness to study and practice procedures at multiple institutions. He has also undertaken specialist training on working with survivors of sexual harassment and those at risk of suicide, and brings additional experience as a manager, trustee and project lead.

Natalie has worked in student advice and advocacy for many years, including seven years as an adviser in a university students’ union. She provides person‑centred support on academic and non‑academic issues, including appeals, complaints, housing, finance, discipline and OIA submissions. Before this, she spent eight years as a caseworker at a disability rights charity and four years as a Samaritans Listener. She is experienced in designing and delivering training on university processes, private sector student accommodation and disability awareness, and is particularly passionate about equality, inclusivity and supporting disabled and LGBTQIA+ students.